Frequently Asked Questions
Products:
The Nail Rescue Max gently files down the thick, infected, discolored nail surface to make it thinner and smoother.
This is important because fungal infections live under or within the nail bed, and thickened nails stop topical treatments from reaching the infection.
By filing down the nail, the device:
• Removes infected layers of the nail surface.
• Helps active ingredients (like oils or antifungal solutions) penetrate deeper
• Speeds up nail renewal and allows healthy nail growth to come through.
This is important because fungal infections live under or within the nail bed, and thickened nails stop topical treatments from reaching the infection.
By filing down the nail, the device:
• Removes infected layers of the nail surface.
• Helps active ingredients (like oils or antifungal solutions) penetrate deeper
• Speeds up nail renewal and allows healthy nail growth to come through.
We recommend sessions to take approximately 2-3 minutes.
It can vary with the nail thickness and your speed/experience.
Aim for steady, gentle glides - don’t try to do everything in one go.
It can vary with the nail thickness and your speed/experience.
Aim for steady, gentle glides - don’t try to do everything in one go.
Twice-daily. For best results, apply the serum morning and night on clean, dry nails.
Many customers notice a cleaner look after the first use.
Yes — you can still use it, but gently.
It helps lift away surface discoloration and smooth the nail, allowing the serum to absorb better. Just glide it lightly over the discolored area before continuing your routine with the serum.
It helps lift away surface discoloration and smooth the nail, allowing the serum to absorb better. Just glide it lightly over the discolored area before continuing your routine with the serum.
Wipe the body; rinse attachments under warm water, then air-dry completely. Store dry. Replace heads regularly every 2 weeks.
Yes. Start on the lowest speed and very light pressure - fingernails are thinner. Apply the serum daily just like with toenails.
Apply immediately after using the Nail Rescue Max, once the nail debris is wiped off and the nail is dry.
Money Back Guarantee:
99 DAY MONEY-BACK GUARANTEE
We’re so confident you’ll see results with FixaNail that we’ll refund you in full if you’re not satisfied after 99 days of consistent, daily use.
To qualify for our 99-Day Money-Back Guarantee you must:
- Use the FixaNail treatment daily for 99 consecutive days.
- Take a clear “before” photo on the day you start and an “after” photo on Day 99.
- Email us at support@fixanail.co with your order number in the subject line and include your dated before/after photos and a brief note about your experience.
This refund applies once per product. If you purchased multiple units, any unused items must be returned for a full refund. Refunds are processed to the original payment method.
This guarantee applies exclusively to FixaNail products and is valid for customers who contact us within 99 days of purchase.
FixaNail reserves the right to deny a refund if we reasonably believe a claim is dishonest or fraudulent.
For any more questions, feel free to shoot us an email at support@fixanail.co
